Welcome to Autographs Authentication Store. By using the services of this website, you (hereinafter sometimes referred to as the “User”) must first become a member of Autographs Authentication Store and acknowledge your agreement to the following terms, and the general principles for the website.
This Agreement became effective on February 9, 2013. † While using the Site, the User will not:
- (1) Violate any laws, or any 3rd party rights,
- (2) Use the Site if you are not able to form legally binding contracts, or you are under the age of 18,
- (3) Transfer your User Account and User ID to another party without our consent;
- (4) Copy, modify, or distribute content from the Sites and Autographs Authentication Store’ copyrights and trademarks; or
We also reserve the right to cancel unconfirmed accounts or accounts that have been inactive for a long time.
Unless otherwise stated, all fees are quoted in U.S. Dollars. You are responsible for paying for your order on the Site with an approved valid method of payment.
Shipping costs are charged at checkout. They are charged by known weight, and the location for delivery has been input into the Endicia software program. All orders pay the handling charge at checkout $7.50 for all customers, as describe on the detail pages or each, and every item offered on Autographs Authentication Store.
Much of the information and products on the Site are updated daily and is proprietary, useful and verified by Autographs Authentication Store. You agree that you will not use any robot, spider, scraper or other automated means to access the Sites for any purpose without our express written permission. Additionally, you agree that you will not:
- (A) Copy, reproduce, modify, create derivative works from, distribute, or publicly display any content (except for Your Information) from the Site without the prior expressed written permission of Autographs Authentication Store, as applicable, or use this name for the purposes of resale, without written permission
- (B) Interfere or attempt to interfere with the proper workings of the Site or any activities conducted on the Site; or
- (C) Bypass our robot exclusion headers or other measures we may use to prevent or restrict access to the Site.
Communication with the user of the site:
We communicate with the User via an email program, announcing sales, new items added to the site, and any updates to this User Agreement, and by accepting this agreement you give us permission to send these email communications.
If the User wants to opt out of these communications, the User may at any time reply to any said communication with the word STOP in the RE: line of the emailed sent communication, and the User’s email address will be deleted from the notification list. However, if the User opts out of the email notification program, any updates to the User Agreement still have the same force of authority as though the communication had been sent and received.
You will indemnify and hold Autographs Authentication Store and our officers, directors, agents, subsidiaries, joint ventures and employees harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of this Agreement, or your violation of any law or the rights of a third party.
No agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by this Agreement.
Except as explicitly stated otherwise, legal notices shall be served on Autographs Authentication Store’ national registered agent. Legal Notice to the User shall be served to the User’s email address you provide to Autographs Authentication Store during the registration process.
Notice shall be deemed given 24 hours after email is sent, unless the sending party is notified that the email address is invalid. Alternatively, we may give you legal notice by mail to the address provided during the registration process. In such case, notice shall be deemed given three days after the date of mailing.
Resolution of Disputes
If a dispute arises between the User and Autographs Authentication Store, our goal is to resolve the dispute quickly. Accordingly, User and Autographs Authentication Store agree that we will resolve any claim or controversy at law or equity that arises out of this Agreement or our services (a ‘Claim’) in accordance with one of the subsections below or as we and you otherwise agree in writing. Before resorting to these alternatives, we strongly encourage you to first contact us directly to seek a resolution. We will consider reasonable requests to resolve the dispute. Law and Forum for Disputes
This Agreement shall be governed in all respects by the laws of the State of Nevada, as they apply to agreements entered and to be performed entirely within Nevada between Nevada residents, without regard to conflict of law provisions. You agree that any claim or dispute you may have against Autographs Authentication Store must be resolved by a court located in Las Vegas, Nevada, including resolution by Arbitration as described in the Arbitration Option paragraph below. You agree to submit to the personal jurisdiction of the courts located within Las Vegas, Nevada for the purpose of litigating all such claims or disputes.
For any claim (excluding claims for injunctive or other equitable relief) where the total amount of the award sought is less than $10,000, the party requesting relief may elect to resolve the dispute in a cost-effective manner through binding non-appearance-based arbitration. In the event a party elects arbitration, they shall initiate such arbitration through an established alternative dispute resolution (‘ADR’) provider mutually agreed upon by the parties. The ADR provider and the parties must comply with the following rules: a) the arbitration shall be conducted by telephone, online and/or be solely based on written submissions, the specific manner shall be chosen by the party initiating the arbitration; b) the arbitration shall not involve any personal appearance by the parties or witnesses unless otherwise mutually agreed by the parties; and c) any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.
Improperly Filed Claims
All claims you bring against Autographs Authentication Store must be resolved in accordance with this Resolution of Disputes Section. All claims filed or brought contrary to the Resolution of Disputes Section shall be considered improperly filed. Should you file a claim contrary to the Resolution of Disputes Section, Autographs Authentication Store may recover attorneys’ fees and costs up to $1000, provided that Autographs Authentication Store has been notified you in writing of the improperly filed claim, and you have failed to promptly withdraw the claim.
Each of these policies may be changed from time to time. Changes take effect when we post them on the Sites. When using the services of this site you are subject to any posted policies or rules applicable to services you use through the Sites, which may be posted from time to time. All such policies or rules are hereby incorporated into this Agreement.
Every item purchased from us comes with a Certificate of Authenticity guaranteeing it to be authentic. Each item has been authenticated by a 3rd party authenticator(s), and the user of the web site accepts the validity of the authentication at the time of purchase, and no other opinion of the validity of the autograph’s authentication is acceptable, or negotiable for any kind of consideration.
Items ordered can be returned, no questions asked, within 30 days of sale. All returns are subject to a 20% restocking fee. Once the package has been returned to our facility, and the items are inspected for damage, and there are none, the refund is generated and an email is sent from the credit card processor verifying the refund. The funds appear back in the account within 3 business days.
All shipping charges are non-refundable.
Any customer who refuses product delivery is still subject to the restocking fee and all associated shipping costs incurred from returning the product. All agreed upon trackable returned products are subject to inspection by Autographs Authentication Store Inc. and must be in the same shape they were sent, and in resalable condition. When returning an item, please be patient. Credit for returned items is typically issued 14-21 business days after inspection by Autographs Authentication Store Inc. This is not an instant process. Refunds will be issued to the same source as they were received, and no other source of payment is acceptable for returning all costs. All returns must be sent to Autographs Authentication Store Inc. by way of a trackable method. If there is no proof of any return it is not deemed a ‘return,’ and is thereby not applicable for any kind of refund.
Postal Service Damage
All items are inspected by Autographs Authentication Store Inc. at the time they are shipped and all items, especially guitars are deemed to be in ‘as is’ condition, and not in ‘brand new’ condition. Most guitars are factory seconds, or have some kind of defect making them useful for display, and not deemed playable. IF any guitar is deemed damaged by the postal service it could be returned, or repaired by the user of the site. Autographs Authentication Store Inc. must give written permission for any item to be returned if it is deemed damaged by the postal service at their sole discretion.
Guitar/and/or Damaged Product
Many guitars/products/items have some damage on the back side of the said guitar/and/or item upon purchase for a signing event. As long as the damage is not on the frontal facing of any such guitar/and/or item it is not deemed damaged, as such a guitar/and/or item is only useful for display purposes, and is not deemed damaged. No such guitar/and/or is returnable if the user of the site believes such damage is unacceptable, that does not make such an item returnable for a return/refund by the user of the site.
All orders are sent by U.S. Priority mail, and come with U.S. Postal tracking, and insurance provided by the postal service. Additional insurance is not provided by Autographs Authentication Store Inc., and the user of the site must handle all insurance communication, and services provided by the U.S. Postal service if damage occurs. Autographs Authentication Store Inc. will provide proof of payment to the user of the site whereby these services may be provided by the U.S. Postal service upon request.
All shipping charges are non-refundable.
We do not accept cancelled orders, unless the order is NOT delivered. Our system electronically ships the order immediately, and if a shipment is refused, and the merchandise is returned to us in the original condition, we will designate the order as effectively cancelled. Otherwise, the order is in the possession of the buyer, and i.e., was NOT cancelled. Once the package has been returned to our facility, and the items are inspected for damage, and there is none, the cancelled order is subject to a 20% restocking fee. All orders cancelled before the order is shipped are subject to a 20% restocking fee, without exception.
All shipping charges are non-refundable.
Collections & Chargebacks
If any person opens an account on this web site, places an order, and later initiates a chargeback to get the total payment returned to them, a 25% collections fee will be added to the amount of the chargeback total to pay for the services of a reputable collection agency, should the person be awarded the chargeback amount, as well as a $50 administrative fee for Autographs Authentication Store’s handling of the said chargeback. In the event said chargeback meets the criteria for an acceptable return of any item purchased on this web site these fees, and additional charges shall not apply.
Autographs Authentication Store Inc. is located at 9213 Grand Gate Street, Las Vegas, NV 89143. If you reside outside of the United States and registered on this Site, the services are offered in countries within the European Union and all other countries by the International AG, located at Helvetiastrasse 15/17, 3005, Bern, Switzerland.
If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. † Assignment
In our sole discretion, we may assign this Agreement in accordance with the Notices Section. † Headings † Headings are for reference purposes only and do not limit the scope or extent of such section.
Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. We do not guarantee we will take action against all breaches of this Agreement.
This Agreement may be amended by us at any time without proper notification to all members by e-mail. We may amend this Agreement at any time by posting the amended terms on this Site. Except as stated elsewhere, all amended terms shall automatically be effective 10 days after they are initially posted. Additionally, we will notify you through the Autographs Authentication Store Message Center.
This Agreement sets forth the entire understanding and agreement between the User and Autographs Authentication Store with respect to the subject matter hereof.
You may report to the Complaint Assistance Unit of the Division of Consumer Services of the Commissioner of Consumer Affairs in Las Vegas, NV by contacting them in writing at 1850 East Sahara, Suite 101, Las Vegas, NV 89104, or by telephone at (800) 326-5202, or locally at 702-486-7355.